Dispatcher - customer updates (Milwaukee, WI)

Nova Fern Freight Group coordinates shipments and warehousing around Milwaukee, and we need a Dispatcher to lead our customer updates. Dispatch, drivers and warehouse staff talk to each other constantly. What you will do • Assign jobs and routes to drivers and crews. • Coordinate with the teams handling carrier rates on changes. • Record hours and mileage accurately. • Track progress and update customers on timing. • Solve problems on the road such as delays, breakdowns and access issues. What we are looking for • Calm decision-making under pressure. • Experience in dispatch, driving or scheduling. • Clear voice and good local knowledge. Nice to have • Experience with routing software. • Knowledge of carrier rates. Working arrangement • Full-time, on a regular day shift. • On site in Milwaukee. • We will tell you what to expect at each step of the hiring process.