Dispatcher - customer updates (Madison, WI)

Amberfield Basin Farms Group is an agricultural business based around Madison, and we need a Dispatcher to lead our customer updates. Weather sets the schedule, and we plan around it. What you will do • Assign jobs and routes to drivers and crews. • Track progress and update customers on timing. • Record hours and mileage accurately. • Solve problems on the road such as delays, breakdowns and access issues. • Coordinate with the teams handling seasonal crews on changes. What we are looking for • Calm decision-making under pressure. • Experience in dispatch, driving or scheduling. • Clear voice and good local knowledge. Nice to have • Experience with routing software. • Knowledge of seasonal crews. Working arrangement • Part-time, about 16 hours a week, spread across three days. • On site in Madison. • We reply to every applicant.