Dispatcher - customer updates (Jacksonville, FL)

Nova Birch Environmental Services collects and processes waste and recycling around Jacksonville, and we need a Dispatcher to lead our customer updates. You would join a small organisation of about 159 people based in Jacksonville. What you will do • Record hours and mileage accurately. • Solve problems on the road such as delays, breakdowns and access issues. • Track progress and update customers on timing. • Coordinate with the teams handling recycling loads on changes. • Assign jobs and routes to drivers and crews. What we are looking for • Experience in dispatch, driving or scheduling. • Clear voice and good local knowledge. • Calm decision-making under pressure. Nice to have • Knowledge of recycling loads. • Experience with routing software. Working arrangement • Part-time, about 20 hours a week, afternoons. • On site in Jacksonville. • Applications are reviewed on a rolling basis.