Dispatcher - customer updates (Hartford, CT)
Northwind Harbor Environmental Services · Hartford, CT · part time
Northwind Harbor Environmental Services serves homes and businesses with collection and disposal in Hartford. We are hiring a Dispatcher to take on customer updates.
You would work closely with colleagues in operations, support and management.
What you will do
• Coordinate with the teams handling fleet maintenance on changes.
• Record hours and mileage accurately.
• Track progress and update customers on timing.
• Solve problems on the road such as delays, breakdowns and access issues.
• Assign jobs and routes to drivers and crews.
What we are looking for
• Clear voice and good local knowledge.
• Experience in dispatch, driving or scheduling.
• Calm decision-making under pressure.
Nice to have
• Knowledge of fleet maintenance.
• Experience with routing software.
Working arrangement
• Part-time, about 20 hours a week, mornings.
• On site in Hartford, with some flexibility after the first few months.
• We reply to every applicant.
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