Dispatcher - customer updates (Cincinnati, OH)

Highbridge Forge Environmental Services serves homes and businesses with collection and disposal in Cincinnati. We are hiring a Dispatcher to take on customer updates. You would work closely with colleagues in operations, support and management. What you will do • Assign jobs and routes to drivers and crews. • Coordinate with the teams handling collection routes on changes. • Solve problems on the road such as delays, breakdowns and access issues. • Record hours and mileage accurately. • Track progress and update customers on timing. What we are looking for • Calm decision-making under pressure. • Clear voice and good local knowledge. • Experience in dispatch, driving or scheduling. Nice to have • Experience with routing software. • Knowledge of collection routes. Working arrangement • Full-time, with a steady weekday schedule. • On site in Cincinnati. • We reply to every applicant.