Dispatcher - customer updates (Charlotte, NC)
Clearpath Forge Freight · Charlotte, NC · full time
We are growing our team at Clearpath Forge Freight and adding a Dispatcher whose main responsibility will be customer updates.
You would work closely with colleagues in operations, support and management.
What you will do
• Track progress and update customers on timing.
• Assign jobs and routes to drivers and crews.
• Coordinate with the teams handling proof of delivery on changes.
• Record hours and mileage accurately.
• Solve problems on the road such as delays, breakdowns and access issues.
What we are looking for
• Calm decision-making under pressure.
• Clear voice and good local knowledge.
• Experience in dispatch, driving or scheduling.
Nice to have
• Knowledge of proof of delivery.
• Experience with routing software.
Working arrangement
• Full-time, on a regular day shift.
• On site in Charlotte.
• Applications are reviewed on a rolling basis.
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