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Dispatcher - customer updates (Charlotte, NC)

Clearpath Forge Freight · Charlotte, NC · full time

We are growing our team at Clearpath Forge Freight and adding a Dispatcher whose main responsibility will be customer updates. You would work closely with colleagues in operations, support and management. What you will do • Track progress and update customers on timing. • Assign jobs and routes to drivers and crews. • Coordinate with the teams handling proof of delivery on changes. • Record hours and mileage accurately. • Solve problems on the road such as delays, breakdowns and access issues. What we are looking for • Calm decision-making under pressure. • Clear voice and good local knowledge. • Experience in dispatch, driving or scheduling. Nice to have • Knowledge of proof of delivery. • Experience with routing software. Working arrangement • Full-time, on a regular day shift. • On site in Charlotte. • Applications are reviewed on a rolling basis.

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