Dispatcher - customer updates (Buffalo, NY)

We are growing our team at Foxglove Quarry Farms and adding a Dispatcher whose main responsibility will be customer updates. Weather sets the schedule, and we plan around it. What you will do • Solve problems on the road such as delays, breakdowns and access issues. • Assign jobs and routes to drivers and crews. • Coordinate with the teams handling packing house output on changes. • Record hours and mileage accurately. • Track progress and update customers on timing. What we are looking for • Clear voice and good local knowledge. • Experience in dispatch, driving or scheduling. • Calm decision-making under pressure. Nice to have • Experience with routing software. • Knowledge of packing house output. Working arrangement • Full-time, Monday to Friday. • On site in Buffalo, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.