Dispatcher - customer updates (Anchorage, AK)

We are growing our team at Fernwood Hollow Inspection Services and adding a Dispatcher whose main responsibility will be customer updates. You would join a small organisation of about 40 people based in Anchorage. What you will do • Record hours and mileage accurately. • Track progress and update customers on timing. • Solve problems on the road such as delays, breakdowns and access issues. • Coordinate with the teams handling scheduling on changes. • Assign jobs and routes to drivers and crews. What we are looking for • Clear voice and good local knowledge. • Calm decision-making under pressure. • Experience in dispatch, driving or scheduling. Nice to have • Experience with routing software. • Knowledge of scheduling. Working arrangement • Full-time, Monday to Friday. • On site in Anchorage. • We will tell you what to expect at each step of the hiring process.