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Dispatcher - customer updates (Anchorage, AK)

Bright Lakeside Freight · Anchorage, AK · full time

We are growing our team at Bright Lakeside Freight and adding a Dispatcher whose main responsibility will be customer updates. You would work closely with colleagues in operations, support and management. What you will do • Coordinate with the teams handling customer tracking on changes. • Assign jobs and routes to drivers and crews. • Solve problems on the road such as delays, breakdowns and access issues. • Record hours and mileage accurately. • Track progress and update customers on timing. What we are looking for • Clear voice and good local knowledge. • Experience in dispatch, driving or scheduling. • Calm decision-making under pressure. Nice to have • Knowledge of customer tracking. • Experience with routing software. Working arrangement • Full-time, with a steady weekday schedule. • On site in Anchorage, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.

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