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Dispatcher - after-hours coverage (remote)

Harborlight Fern Freight · Remote · full time

Harborlight Fern Freight moves freight for manufacturers and retailers out of Indianapolis, and we need a Dispatcher to lead our after-hours coverage. You would work closely with colleagues in operations, support and management. What you will do • Track progress and update customers on timing. • Solve problems on the road such as delays, breakdowns and access issues. • Assign jobs and routes to drivers and crews. • Coordinate with the teams handling customer tracking on changes. • Record hours and mileage accurately. What we are looking for • Calm decision-making under pressure. • Clear voice and good local knowledge. • Experience in dispatch, driving or scheduling. Nice to have • Experience with routing software. • Knowledge of customer tracking. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with an occasional day on site in Indianapolis. • We will tell you what to expect at each step of the hiring process.

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