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Dispatcher - after-hours coverage (remote)

Fernwood Birch Environmental Services · Remote · part time

Fernwood Birch Environmental Services is looking for a Dispatcher. The job centres on after-hours coverage for collection routes, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Coordinate with the teams handling collection routes on changes. • Record hours and mileage accurately. • Track progress and update customers on timing. • Solve problems on the road such as delays, breakdowns and access issues. • Assign jobs and routes to drivers and crews. What we are looking for • Clear voice and good local knowledge. • Experience in dispatch, driving or scheduling. • Calm decision-making under pressure. Nice to have • Knowledge of collection routes. • Experience with routing software. Working arrangement • Part-time, about 20 hours a week, mornings. • Remote-friendly, with an occasional day on site in Austin. • Applications are reviewed on a rolling basis.

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