Dispatcher - after-hours coverage (Madison, WI)

Greenridge Fern Environmental Services collects and processes waste and recycling around Madison. We are hiring a Dispatcher to take on after-hours coverage. You would work closely with colleagues in operations, support and management. What you will do • Coordinate with the teams handling collection routes on changes. • Solve problems on the road such as delays, breakdowns and access issues. • Track progress and update customers on timing. • Assign jobs and routes to drivers and crews. • Record hours and mileage accurately. What we are looking for • Clear voice and good local knowledge. • Experience in dispatch, driving or scheduling. • Calm decision-making under pressure. Nice to have • Experience with routing software. • Knowledge of collection routes. Working arrangement • Contract for twelve months, with a review at the end and a chance of extension. • On site in Madison. • Applications are reviewed on a rolling basis.