Data Analyst - quality and error analysis (Virginia Beach, VA)

Clearpath Meridian Telecom provides broadband and phone service around Virginia Beach. We are hiring a Data Analyst to take on quality and error analysis. You would work closely with colleagues in operations, support and management. What you will do • Build dashboards that managers actually open every week. • Investigate trends in service installations and explain what is driving them. • Answer ad-hoc questions with a short written summary, not a data dump. • Document definitions so numbers mean the same thing everywhere. • Recommend changes and measure whether they worked. What we are looking for • Clear writing. • Strong SQL and spreadsheet skills. • The habit of checking a surprising number before presenting it. • Experience with a BI tool such as Power BI or Tableau. Nice to have • Python or R for analysis. • Experience with data on outage reports. Working arrangement • Full-time, on a regular day shift. • On site in Virginia Beach. • We will tell you what to expect at each step of the hiring process.