Data Analyst - quality and error analysis (San Antonio, TX)

Rivermark West Energy is an energy provider in San Antonio focused on reliable service and fair billing. We are hiring a Data Analyst to take on quality and error analysis. You would work closely with colleagues in operations, support and management. What you will do • Investigate trends in billing disputes and explain what is driving them. • Build dashboards that managers actually open every week. • Document definitions so numbers mean the same thing everywhere. • Recommend changes and measure whether they worked. • Pull and clean data from several systems into one trustworthy dataset. What we are looking for • Strong SQL and spreadsheet skills. • Experience with a BI tool such as Power BI or Tableau. • Clear writing. • The habit of checking a surprising number before presenting it. Nice to have • Experience with data on usage data. • Python or R for analysis. Working arrangement • Contract for six months, with a review at the end and a chance of extension. • On site in San Antonio. • Applications are reviewed on a rolling basis.