Data Analyst - quality and error analysis (Rochester, NY)

Nova Orchard Environmental Services Group serves homes and businesses with collection and disposal in Rochester. We are hiring a Data Analyst to take on quality and error analysis. We take pride in clean streets. What you will do • Build dashboards that managers actually open every week. • Answer ad-hoc questions with a short written summary, not a data dump. • Document definitions so numbers mean the same thing everywhere. • Pull and clean data from several systems into one trustworthy dataset. • Investigate trends in service complaints and explain what is driving them. What we are looking for • Experience with a BI tool such as Power BI or Tableau. • Clear writing. • Strong SQL and spreadsheet skills. • The habit of checking a surprising number before presenting it. Nice to have • Python or R for analysis. • Experience with data on recycling loads. Working arrangement • Contract for six months, with clear deliverables from the first week. • On site in Rochester. • We will tell you what to expect at each step of the hiring process.