Data Analyst - quality and error analysis (remote)

Greenridge Oak Environmental Services collects and processes waste and recycling around Pittsburgh, and we need a Data Analyst to lead our quality and error analysis. You would work closely with colleagues in operations, support and management. What you will do • Recommend changes and measure whether they worked. • Investigate trends in service complaints and explain what is driving them. • Answer ad-hoc questions with a short written summary, not a data dump. • Document definitions so numbers mean the same thing everywhere. • Build dashboards that managers actually open every week. What we are looking for • Clear writing. • The habit of checking a surprising number before presenting it. • Strong SQL and spreadsheet skills. • Experience with a BI tool such as Power BI or Tableau. Nice to have • Python or R for analysis. • Experience with data on weigh tickets. Working arrangement • Part-time, about 20 hours a week, with flexible days. • Fully remote, with a monthly team day in Pittsburgh. • We will tell you what to expect at each step of the hiring process.