Data Analyst - quality and error analysis (remote)

We are growing our team at Summit Field Housing and adding a Data Analyst whose main responsibility will be quality and error analysis. You would join a large organisation of more than 1,000 people, working mostly from home. What you will do • Investigate trends in repair requests and explain what is driving them. • Recommend changes and measure whether they worked. • Build dashboards that managers actually open every week. • Pull and clean data from several systems into one trustworthy dataset. • Answer ad-hoc questions with a short written summary, not a data dump. What we are looking for • Clear writing. • The habit of checking a surprising number before presenting it. • Strong SQL and spreadsheet skills. • Experience with a BI tool such as Power BI or Tableau. Nice to have • Python or R for analysis. • Experience with data on resident services. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with a monthly team day in Atlanta. • Applications are reviewed on a rolling basis.