Data Analyst - quality and error analysis (Portland, OR)

Summit Cross Civic Services supports public agencies in Portland with budgeting, records and programmes, and we need a Data Analyst to lead our quality and error analysis. You would work closely with colleagues in operations, support and management. What you will do • Build dashboards that managers actually open every week. • Investigate trends in case files and explain what is driving them. • Answer ad-hoc questions with a short written summary, not a data dump. • Pull and clean data from several systems into one trustworthy dataset. • Recommend changes and measure whether they worked. What we are looking for • Experience with a BI tool such as Power BI or Tableau. • The habit of checking a surprising number before presenting it. • Strong SQL and spreadsheet skills. • Clear writing. Nice to have • Experience with data on constituent requests. • Python or R for analysis. Working arrangement • Contract for six months, with a review at the end and a chance of extension. • On site in Portland, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.