Data Analyst - quality and error analysis (Pittsburgh, PA)

Clearpath Willow Auto Group operates automotive service and parts businesses around Pittsburgh, and we need a Data Analyst to lead our quality and error analysis. Customers come back because we explain what they need and what they do not. What you will do • Build dashboards that managers actually open every week. • Recommend changes and measure whether they worked. • Document definitions so numbers mean the same thing everywhere. • Pull and clean data from several systems into one trustworthy dataset. • Investigate trends in customer estimates and explain what is driving them. What we are looking for • The habit of checking a surprising number before presenting it. • Strong SQL and spreadsheet skills. • Clear writing. • Experience with a BI tool such as Power BI or Tableau. Nice to have • Python or R for analysis. • Experience with data on service appointments. Working arrangement • Contract for four months, with clear deliverables from the first week. • On site in Pittsburgh. • We will tell you what to expect at each step of the hiring process.