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Data Analyst - quality and error analysis (Hartford, CT)

Foxglove Timber Insurance Partners · Hartford, CT · full time

We are growing our team at Foxglove Timber Insurance Partners and adding a Data Analyst whose main responsibility will be quality and error analysis. We invest in training for new adjusters. What you will do • Answer ad-hoc questions with a short written summary, not a data dump. • Document definitions so numbers mean the same thing everywhere. • Recommend changes and measure whether they worked. • Investigate trends in premium billing and explain what is driving them. • Build dashboards that managers actually open every week. What we are looking for • Clear writing. • The habit of checking a surprising number before presenting it. • Experience with a BI tool such as Power BI or Tableau. • Strong SQL and spreadsheet skills. Nice to have • Experience with data on customer complaints. • Python or R for analysis. Working arrangement • Full-time, on a regular day shift. • On site in Hartford. • We will tell you what to expect at each step of the hiring process.

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