Data Analyst - operations reporting (Wichita, KS)

Northwind Harbor Telecom provides broadband and phone service around Wichita, and we need a Data Analyst to lead our operations reporting. You would work closely with colleagues in operations, support and management. What you will do • Document definitions so numbers mean the same thing everywhere. • Pull and clean data from several systems into one trustworthy dataset. • Recommend changes and measure whether they worked. • Build dashboards that managers actually open every week. • Answer ad-hoc questions with a short written summary, not a data dump. What we are looking for • Clear writing. • Strong SQL and spreadsheet skills. • The habit of checking a surprising number before presenting it. • Experience with a BI tool such as Power BI or Tableau. Nice to have • Python or R for analysis. • Experience with data on customer tickets. Working arrangement • Part-time, about 16 hours a week, mornings. • On site in Wichita. • We will tell you what to expect at each step of the hiring process.