Data Analyst - operations reporting (San Diego, CA)

We are growing our team at Foxglove Field Insurance and adding a Data Analyst whose main responsibility will be operations reporting. You would work closely with colleagues in operations, support and management. What you will do • Recommend changes and measure whether they worked. • Investigate trends in customer complaints and explain what is driving them. • Answer ad-hoc questions with a short written summary, not a data dump. • Pull and clean data from several systems into one trustworthy dataset. • Document definitions so numbers mean the same thing everywhere. What we are looking for • Strong SQL and spreadsheet skills. • Experience with a BI tool such as Power BI or Tableau. • Clear writing. • The habit of checking a surprising number before presenting it. Nice to have • Experience with data on underwriting files. • Python or R for analysis. Working arrangement • Contract for eight months, with the possibility of becoming permanent. • On site in San Diego. • We will tell you what to expect at each step of the hiring process.