Data Analyst - operations reporting (remote)

Highbridge Forge Energy supplies electricity and gas to homes and businesses around Nashville. We are hiring a Data Analyst to take on operations reporting. You would work closely with colleagues in operations, support and management. What you will do • Pull and clean data from several systems into one trustworthy dataset. • Recommend changes and measure whether they worked. • Answer ad-hoc questions with a short written summary, not a data dump. • Investigate trends in hardship programmes and explain what is driving them. • Document definitions so numbers mean the same thing everywhere. What we are looking for • Strong SQL and spreadsheet skills. • Clear writing. • The habit of checking a surprising number before presenting it. • Experience with a BI tool such as Power BI or Tableau. Nice to have • Experience with data on service connections. • Python or R for analysis. Working arrangement • Full-time, Monday to Friday. • Fully remote, with quarterly visits in Nashville. • We reply to every applicant.