Data Analyst - operations reporting (remote)

We are growing our team at Fernwood Lakeside Transit Planning and adding a Data Analyst whose main responsibility will be operations reporting. You would work closely with colleagues in operations, support and management. What you will do • Recommend changes and measure whether they worked. • Investigate trends in accessibility audits and explain what is driving them. • Document definitions so numbers mean the same thing everywhere. • Answer ad-hoc questions with a short written summary, not a data dump. • Build dashboards that managers actually open every week. What we are looking for • The habit of checking a surprising number before presenting it. • Clear writing. • Experience with a BI tool such as Power BI or Tableau. • Strong SQL and spreadsheet skills. Nice to have • Experience with data on fare systems. • Python or R for analysis. Working arrangement • Contract for twelve months, with a review at the end and a chance of extension. • Fully remote, with a monthly team day in Richmond. • We will tell you what to expect at each step of the hiring process.