Data Analyst - forecasting (remote)

We are growing our team at Fernwood Quarry Telecom Group and adding a Data Analyst whose main responsibility will be forecasting. You would join a large organisation of more than 1,000 people, working mostly from home. What you will do • Answer ad-hoc questions with a short written summary, not a data dump. • Build dashboards that managers actually open every week. • Document definitions so numbers mean the same thing everywhere. • Recommend changes and measure whether they worked. • Investigate trends in service installations and explain what is driving them. What we are looking for • Clear writing. • Experience with a BI tool such as Power BI or Tableau. • Strong SQL and spreadsheet skills. • The habit of checking a surprising number before presenting it. Nice to have • Python or R for analysis. • Experience with data on customer tickets. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with an occasional day on site in Grand Rapids. • We will tell you what to expect at each step of the hiring process.