Data Analyst - dashboard development (Virginia Beach, VA)

Rivermark Stone Telecom is looking for a Data Analyst. The job centres on dashboard development for customer tickets, and it would suit someone who likes steady, practical work. You would join a large organisation of about 946 people based in Virginia Beach. What you will do • Pull and clean data from several systems into one trustworthy dataset. • Build dashboards that managers actually open every week. • Recommend changes and measure whether they worked. • Document definitions so numbers mean the same thing everywhere. • Investigate trends in customer tickets and explain what is driving them. What we are looking for • Experience with a BI tool such as Power BI or Tableau. • The habit of checking a surprising number before presenting it. • Strong SQL and spreadsheet skills. • Clear writing. Nice to have • Python or R for analysis. • Experience with data on billing accounts. Working arrangement • Full-time, with a steady weekday schedule. • On site in Virginia Beach. • We will tell you what to expect at each step of the hiring process.