Data Analyst - dashboard development (remote)

Cedar Umber Energy supplies electricity and gas to homes and businesses around Charleston, and we need a Data Analyst to lead our dashboard development. You would work closely with colleagues in operations, support and management. What you will do • Recommend changes and measure whether they worked. • Build dashboards that managers actually open every week. • Answer ad-hoc questions with a short written summary, not a data dump. • Document definitions so numbers mean the same thing everywhere. • Investigate trends in hardship programmes and explain what is driving them. What we are looking for • The habit of checking a surprising number before presenting it. • Clear writing. • Strong SQL and spreadsheet skills. • Experience with a BI tool such as Power BI or Tableau. Nice to have • Python or R for analysis. • Experience with data on billing disputes. Working arrangement • Full-time, on a regular day shift. • Fully remote, with a monthly team day in Charleston. • We will tell you what to expect at each step of the hiring process.