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Data Analyst - customer trends (Spokane, WA)

Highbridge Nest Community Partners · Spokane, WA · full time

We are growing our team at Highbridge Nest Community Partners and adding a Data Analyst whose main responsibility will be customer trends. You would work closely with colleagues in operations, support and management. What you will do • Answer ad-hoc questions with a short written summary, not a data dump. • Investigate trends in donor records and explain what is driving them. • Recommend changes and measure whether they worked. • Pull and clean data from several systems into one trustworthy dataset. • Document definitions so numbers mean the same thing everywhere. What we are looking for • Clear writing. • Strong SQL and spreadsheet skills. • Experience with a BI tool such as Power BI or Tableau. • The habit of checking a surprising number before presenting it. Nice to have • Python or R for analysis. • Experience with data on client intake. Working arrangement • Full-time, Monday to Friday. • On site in Spokane. • Applications are reviewed on a rolling basis.

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