Data Analyst - customer trends (San Antonio, TX)

We are growing our team at Foxglove Birch Telecom and adding a Data Analyst whose main responsibility will be customer trends. You would join a small organisation of about 36 people based in San Antonio. What you will do • Answer ad-hoc questions with a short written summary, not a data dump. • Investigate trends in service installations and explain what is driving them. • Recommend changes and measure whether they worked. • Pull and clean data from several systems into one trustworthy dataset. • Document definitions so numbers mean the same thing everywhere. What we are looking for • The habit of checking a surprising number before presenting it. • Clear writing. • Strong SQL and spreadsheet skills. • Experience with a BI tool such as Power BI or Tableau. Nice to have • Python or R for analysis. • Experience with data on billing accounts. Working arrangement • Part-time, about 16 hours a week, afternoons. • On site in San Antonio. • We will tell you what to expect at each step of the hiring process.