Data Analyst - customer trends (Richmond, VA)

Lumen Bridge Energy Group is looking for a Data Analyst. The job centres on customer trends for outage response, and it would suit someone who likes steady, practical work. You would join a small organisation of about 29 people based in Richmond. What you will do • Investigate trends in outage response and explain what is driving them. • Build dashboards that managers actually open every week. • Pull and clean data from several systems into one trustworthy dataset. • Document definitions so numbers mean the same thing everywhere. • Recommend changes and measure whether they worked. What we are looking for • Strong SQL and spreadsheet skills. • Experience with a BI tool such as Power BI or Tableau. • The habit of checking a surprising number before presenting it. • Clear writing. Nice to have • Python or R for analysis. • Experience with data on usage data. Working arrangement • Part-time, about 16 hours a week, mornings. • On site in Richmond, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.