Data Analyst - customer trends (remote)

We are growing our team at Clearpath Rowan Civic Services Partners and adding a Data Analyst whose main responsibility will be customer trends. You would work closely with colleagues in operations, support and management. What you will do • Answer ad-hoc questions with a short written summary, not a data dump. • Document definitions so numbers mean the same thing everywhere. • Recommend changes and measure whether they worked. • Pull and clean data from several systems into one trustworthy dataset. • Investigate trends in case files and explain what is driving them. What we are looking for • The habit of checking a surprising number before presenting it. • Clear writing. • Experience with a BI tool such as Power BI or Tableau. • Strong SQL and spreadsheet skills. Nice to have • Python or R for analysis. • Experience with data on budget submissions. Working arrangement • Full-time, on a regular day shift. • Remote-friendly, with a monthly team day in Milwaukee. • We will tell you what to expect at each step of the hiring process.