Data Analyst - customer trends (remote)

We are growing our team at Clearpath Cedar Civic Services and adding a Data Analyst whose main responsibility will be customer trends. You would work closely with colleagues in operations, support and management. What you will do • Investigate trends in budget submissions and explain what is driving them. • Recommend changes and measure whether they worked. • Build dashboards that managers actually open every week. • Pull and clean data from several systems into one trustworthy dataset. • Document definitions so numbers mean the same thing everywhere. What we are looking for • Experience with a BI tool such as Power BI or Tableau. • The habit of checking a surprising number before presenting it. • Clear writing. • Strong SQL and spreadsheet skills. Nice to have • Python or R for analysis. • Experience with data on procurement. Working arrangement • Full-time, Monday to Friday. • Fully remote, with quarterly visits in Raleigh. • We will tell you what to expect at each step of the hiring process.