Data Analyst - customer trends (remote)

We are growing our team at Harborlight Beacon Housing and adding a Data Analyst whose main responsibility will be customer trends. We value patience and follow-through. What you will do • Document definitions so numbers mean the same thing everywhere. • Build dashboards that managers actually open every week. • Investigate trends in lease compliance and explain what is driving them. • Answer ad-hoc questions with a short written summary, not a data dump. • Recommend changes and measure whether they worked. What we are looking for • The habit of checking a surprising number before presenting it. • Strong SQL and spreadsheet skills. • Clear writing. • Experience with a BI tool such as Power BI or Tableau. Nice to have • Experience with data on rent assistance. • Python or R for analysis. Working arrangement • Full-time, with a steady weekday schedule. • Fully remote, with quarterly visits in Wichita. • We will tell you what to expect at each step of the hiring process.