Data Analyst - customer trends (remote)

Clearpath Forge Civic Services is looking for a Data Analyst. The job centres on customer trends for constituent requests, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Recommend changes and measure whether they worked. • Pull and clean data from several systems into one trustworthy dataset. • Document definitions so numbers mean the same thing everywhere. • Build dashboards that managers actually open every week. • Answer ad-hoc questions with a short written summary, not a data dump. What we are looking for • Clear writing. • The habit of checking a surprising number before presenting it. • Experience with a BI tool such as Power BI or Tableau. • Strong SQL and spreadsheet skills. Nice to have • Python or R for analysis. • Experience with data on public records. Working arrangement • Contract for four months, with clear deliverables from the first week. • Fully remote, with a monthly team day in Omaha. • Applications are reviewed on a rolling basis.