Data Analyst - customer trends (remote)

We are growing our team at Bright Keystone Transit Planning and adding a Data Analyst whose main responsibility will be customer trends. You would work closely with colleagues in operations, support and management. What you will do • Recommend changes and measure whether they worked. • Build dashboards that managers actually open every week. • Pull and clean data from several systems into one trustworthy dataset. • Document definitions so numbers mean the same thing everywhere. • Answer ad-hoc questions with a short written summary, not a data dump. What we are looking for • The habit of checking a surprising number before presenting it. • Experience with a BI tool such as Power BI or Tableau. • Strong SQL and spreadsheet skills. • Clear writing. Nice to have • Experience with data on route schedules. • Python or R for analysis. Working arrangement • Part-time, about 28 hours a week, spread across three days. • Fully remote, with a monthly team day in Minneapolis. • We will tell you what to expect at each step of the hiring process.