Data Analyst - customer trends (remote)

Summit Drift Civic Services provides shared administrative services to local governments around Houston, and we need a Data Analyst to lead our customer trends. You would work closely with colleagues in operations, support and management. What you will do • Build dashboards that managers actually open every week. • Document definitions so numbers mean the same thing everywhere. • Investigate trends in procurement and explain what is driving them. • Answer ad-hoc questions with a short written summary, not a data dump. • Recommend changes and measure whether they worked. What we are looking for • The habit of checking a surprising number before presenting it. • Experience with a BI tool such as Power BI or Tableau. • Strong SQL and spreadsheet skills. • Clear writing. Nice to have • Experience with data on permits. • Python or R for analysis. Working arrangement • Part-time, about 16 hours a week, spread across three days. • Remote-friendly, with an occasional day on site in Houston. • We will tell you what to expect at each step of the hiring process.