Data Analyst - customer trends (remote)

Greenridge Cross Health Group is looking for a Data Analyst. The job centres on customer trends for patient scheduling, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Build dashboards that managers actually open every week. • Recommend changes and measure whether they worked. • Pull and clean data from several systems into one trustworthy dataset. • Investigate trends in patient scheduling and explain what is driving them. • Answer ad-hoc questions with a short written summary, not a data dump. What we are looking for • Clear writing. • Strong SQL and spreadsheet skills. • Experience with a BI tool such as Power BI or Tableau. • The habit of checking a surprising number before presenting it. Nice to have • Python or R for analysis. • Experience with data on clinic supplies. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with quarterly visits in San Jose. • We will tell you what to expect at each step of the hiring process.