Data Analyst - customer trends (Pittsburgh, PA)

We are growing our team at Lumen Quarry Transit Planning Group and adding a Data Analyst whose main responsibility will be customer trends. Work is collaborative and map-heavy. What you will do • Answer ad-hoc questions with a short written summary, not a data dump. • Build dashboards that managers actually open every week. • Recommend changes and measure whether they worked. • Pull and clean data from several systems into one trustworthy dataset. • Document definitions so numbers mean the same thing everywhere. What we are looking for • The habit of checking a surprising number before presenting it. • Strong SQL and spreadsheet skills. • Clear writing. • Experience with a BI tool such as Power BI or Tableau. Nice to have • Python or R for analysis. • Experience with data on ridership counts. Working arrangement • Contract for six months, with the possibility of becoming permanent. • On site in Pittsburgh. • We will tell you what to expect at each step of the hiring process.