Data Analyst - customer trends (Oakland, CA)

We are growing our team at Rivermark Ashton Transit Planning and adding a Data Analyst whose main responsibility will be customer trends. You would work closely with colleagues in operations, support and management. What you will do • Document definitions so numbers mean the same thing everywhere. • Pull and clean data from several systems into one trustworthy dataset. • Build dashboards that managers actually open every week. • Recommend changes and measure whether they worked. • Investigate trends in fare systems and explain what is driving them. What we are looking for • Strong SQL and spreadsheet skills. • Experience with a BI tool such as Power BI or Tableau. • Clear writing. • The habit of checking a surprising number before presenting it. Nice to have • Experience with data on ridership counts. • Python or R for analysis. Working arrangement • Part-time, about 16 hours a week, spread across three days. • On site in Oakland. • We will tell you what to expect at each step of the hiring process.