Data Analyst - customer trends (Miami, FL)

Redstone Lantern Insurance provides coverage to households and businesses around Miami, and we need a Data Analyst to lead our customer trends. We care about how people feel on the worst day of their year. What you will do • Build dashboards that managers actually open every week. • Investigate trends in claims and explain what is driving them. • Document definitions so numbers mean the same thing everywhere. • Recommend changes and measure whether they worked. • Answer ad-hoc questions with a short written summary, not a data dump. What we are looking for • Strong SQL and spreadsheet skills. • The habit of checking a surprising number before presenting it. • Clear writing. • Experience with a BI tool such as Power BI or Tableau. Nice to have • Experience with data on premium billing. • Python or R for analysis. Working arrangement • Full-time, on a regular day shift. • On site in Miami. • Applications are reviewed on a rolling basis.