Data Analyst - customer trends (Knoxville, TN)

Bright Timber Auto Group is a Knoxville company supplying vehicle parts and service. We are hiring a Data Analyst to take on customer trends. Service hours are steady. What you will do • Document definitions so numbers mean the same thing everywhere. • Answer ad-hoc questions with a short written summary, not a data dump. • Build dashboards that managers actually open every week. • Investigate trends in vehicle inspections and explain what is driving them. • Pull and clean data from several systems into one trustworthy dataset. What we are looking for • Strong SQL and spreadsheet skills. • The habit of checking a surprising number before presenting it. • Experience with a BI tool such as Power BI or Tableau. • Clear writing. Nice to have • Python or R for analysis. • Experience with data on service appointments. Working arrangement • Part-time, about 16 hours a week, with flexible days. • On site in Knoxville. • We will tell you what to expect at each step of the hiring process.