Data Analyst - customer trends (Knoxville, TN)

Amberfield North Staffing places workers with employers around Knoxville. We are hiring a Data Analyst to take on customer trends. You would work closely with colleagues in operations, support and management. What you will do • Build dashboards that managers actually open every week. • Answer ad-hoc questions with a short written summary, not a data dump. • Recommend changes and measure whether they worked. • Investigate trends in onboarding and explain what is driving them. • Pull and clean data from several systems into one trustworthy dataset. What we are looking for • Experience with a BI tool such as Power BI or Tableau. • The habit of checking a surprising number before presenting it. • Clear writing. • Strong SQL and spreadsheet skills. Nice to have • Python or R for analysis. • Experience with data on retention. Working arrangement • Full-time, Monday to Friday. • On site in Knoxville, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.