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Data Analyst - customer trends (Kansas City, MO)

Westbrook North Insurance · Kansas City, MO · full time

Westbrook North Insurance sells home, auto and small-business insurance in Kansas City. We are hiring a Data Analyst to take on customer trends. Claims teams work together and share what they learn. What you will do • Recommend changes and measure whether they worked. • Answer ad-hoc questions with a short written summary, not a data dump. • Investigate trends in claims and explain what is driving them. • Build dashboards that managers actually open every week. • Document definitions so numbers mean the same thing everywhere. What we are looking for • Clear writing. • The habit of checking a surprising number before presenting it. • Strong SQL and spreadsheet skills. • Experience with a BI tool such as Power BI or Tableau. Nice to have • Experience with data on underwriting files. • Python or R for analysis. Working arrangement • Full-time, Monday to Friday. • On site in Kansas City. • We will tell you what to expect at each step of the hiring process.

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