Data Analyst - customer trends (Indianapolis, IN)

Bright Umber Health runs clinics and patient services around Indianapolis. We are hiring a Data Analyst to take on customer trends. You would work closely with colleagues in operations, support and management. What you will do • Answer ad-hoc questions with a short written summary, not a data dump. • Build dashboards that managers actually open every week. • Pull and clean data from several systems into one trustworthy dataset. • Recommend changes and measure whether they worked. • Document definitions so numbers mean the same thing everywhere. What we are looking for • Clear writing. • The habit of checking a surprising number before presenting it. • Strong SQL and spreadsheet skills. • Experience with a BI tool such as Power BI or Tableau. Nice to have • Python or R for analysis. • Experience with data on referrals. Working arrangement • Full-time, Monday to Friday. • On site in Indianapolis, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.