Data Analyst - customer trends (Hartford, CT)

Silverline Drift Facilities is looking for a Data Analyst. The job centres on customer trends for contractor visits, and it would suit someone who likes steady, practical work. Bilingual teams are common. What you will do • Document definitions so numbers mean the same thing everywhere. • Investigate trends in contractor visits and explain what is driving them. • Answer ad-hoc questions with a short written summary, not a data dump. • Recommend changes and measure whether they worked. • Build dashboards that managers actually open every week. What we are looking for • Strong SQL and spreadsheet skills. • Clear writing. • The habit of checking a surprising number before presenting it. • Experience with a BI tool such as Power BI or Tableau. Nice to have • Python or R for analysis. • Experience with data on work orders. Working arrangement • Full-time, Monday to Friday. • On site in Hartford. • We will tell you what to expect at each step of the hiring process.