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Data Analyst - customer trends (Buffalo, NY)

Northwind Cross Hospitality · Buffalo, NY · contract

Northwind Cross Hospitality operates hotels and event venues around Buffalo. We are hiring a Data Analyst to take on customer trends. You would work closely with colleagues in operations, support and management. What you will do • Pull and clean data from several systems into one trustworthy dataset. • Build dashboards that managers actually open every week. • Investigate trends in food costs and explain what is driving them. • Recommend changes and measure whether they worked. • Answer ad-hoc questions with a short written summary, not a data dump. What we are looking for • Experience with a BI tool such as Power BI or Tableau. • The habit of checking a surprising number before presenting it. • Clear writing. • Strong SQL and spreadsheet skills. Nice to have • Experience with data on group events. • Python or R for analysis. Working arrangement • Contract for six months, with the possibility of becoming permanent. • On site in Buffalo, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.

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