Customer Success Manager - renewals (Columbus, OH)

Bright Pine Staffing is looking for a Customer Success Manager. The job centres on renewals for temp assignments, and it would suit someone who likes steady, practical work. Speed and follow-up matter. What you will do • Prepare simple reviews showing what the customer gets from us. • Coordinate with support, billing and operations on temp assignments issues. • Check in regularly, listen for problems and fix them quickly. • Record feedback and help shape what we improve next. • Look after a portfolio of customer accounts from setup through renewal. What we are looking for • Excellent communication and follow-through. • Two or more years in customer success, account management or service. • Comfort with a CRM and simple reports. Nice to have • Experience with client orders. • Ability to explain technical topics simply. Working arrangement • Contract for nine months, with clear deliverables from the first week. • On site in Columbus. • Applications are reviewed on a rolling basis.