Customer Success Manager - renewals (Charleston, SC)

We are growing our team at Highbridge Junction Staffing Partners and adding a Customer Success Manager whose main responsibility will be renewals. You would join a small organisation of about 49 people based in Charleston. What you will do • Prepare simple reviews showing what the customer gets from us. • Look after a portfolio of customer accounts from setup through renewal. • Record feedback and help shape what we improve next. • Check in regularly, listen for problems and fix them quickly. • Coordinate with support, billing and operations on onboarding issues. What we are looking for • Excellent communication and follow-through. • Two or more years in customer success, account management or service. • Comfort with a CRM and simple reports. Nice to have • Ability to explain technical topics simply. • Experience with temp assignments. Working arrangement • Full-time, Monday to Friday. • On site in Charleston. • Applications are reviewed on a rolling basis.