WWUUUH
Help Me Now

Theme

Magnification

Customer Success Manager - onboarding (St. Louis, MO)

Northwind Vista Financial · St. Louis, MO · part time

Northwind Vista Financial is a financial-services company in St. Louis, and we need a Customer Success Manager to lead our onboarding. Teams collaborate across risk, service and technology. What you will do • Prepare simple reviews showing what the customer gets from us. • Check in regularly, listen for problems and fix them quickly. • Look after a portfolio of customer accounts from setup through renewal. • Coordinate with support, billing and operations on payment disputes issues. • Record feedback and help shape what we improve next. What we are looking for • Comfort with a CRM and simple reports. • Excellent communication and follow-through. • Two or more years in customer success, account management or service. Nice to have • Ability to explain technical topics simply. • Experience with regulatory reports. Working arrangement • Part-time, about 20 hours a week, mornings. • On site in St. Louis. • We reply to every applicant.

Log in to apply or save this job. Searching and viewing listings stays free.

Between jobs? WUUUH members get a ranked action plan, assistance matching, and cash-flow runway as part of their membership. Choose a membership →

Works on slow connections. Together, We Rise.