WWUUUH
Help Me Now

Theme

Magnification

Customer Success Manager - onboarding (remote)

Summit Vista Insurance · Remote · part time

Summit Vista Insurance is looking for a Customer Success Manager. The job centres on onboarding for premium billing, and it would suit someone who likes steady, practical work. You would join a small organisation of about 93 people, working mostly from home. What you will do • Record feedback and help shape what we improve next. • Prepare simple reviews showing what the customer gets from us. • Check in regularly, listen for problems and fix them quickly. • Look after a portfolio of customer accounts from setup through renewal. • Coordinate with support, billing and operations on premium billing issues. What we are looking for • Excellent communication and follow-through. • Two or more years in customer success, account management or service. • Comfort with a CRM and simple reports. Nice to have • Experience with customer complaints. • Ability to explain technical topics simply. Working arrangement • Part-time, about 28 hours a week, afternoons. • Fully remote, with a monthly team day in Providence. • Applications are reviewed on a rolling basis.

Log in to apply or save this job. Searching and viewing listings stays free.

Between jobs? WUUUH members get a ranked action plan, assistance matching, and cash-flow runway as part of their membership. Choose a membership →

Works on slow connections. Together, We Rise.